Privacy Policy

Privacy Policy of Digi9 Reach Info Systems Private Limited

1. Introduction

Digi9 Reach Info Systems Private Limited respects your privacy and is committed to protecting the personal information of our app users. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your personal information through our mobile applications.

2. Information Collection

2.1 Personal Information: We collect personal information such as your name, email address, contact details, and payment information when you register, subscribe, or interact with our app services.

2.2 Usage Data: Our apps collect data related to service access and usage, including your device’s IP address, browser type, version, and the pages of our service that you visit.

2.3 Camera and Photo Library Access: For features requiring image uploads, such as profile pictures, family member photos, and complaint submissions, we request access to your device’s camera and photo library. We will not access or use your camera or photo library without your explicit consent.

2.4 Microphone Access: To facilitate voice search features within our apps, we request access to your device’s microphone, with your consent.

2.5 Notifications: With your permission, we may send notifications about updates, movie releases, and app-related announcements.

3. Use of Information

The collected information is used to:

  • Provide and maintain our services
  • Inform you about service changes
  • Offer customer support
  • Monitor service usage
  • Detect, prevent, and address technical issues

4. Data Protection

We implement stringent security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, access control, secure software development practices, and regular security assessments.

5. Sharing of Personal Information

We do not sell, trade, or rent your personal information to third parties. Personal information is shared only under the following circumstances:

  • With your consent
  • With service providers under contract who help with parts of our business operations (such as payment processing)
  • For legal reasons, if we have a good faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable legal requirement, enforce applicable Terms of Service, detect fraud, security or technical issues, or protect against harm to the rights, property or safety of our users or the public as required or permitted by law.

6. Your Rights

You have the right to access, update, or request the deletion of your personal data directly within your account settings or by contacting us. You also have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

7. Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Changes will be communicated through our app and website, and your continued use of our services after such changes will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by it.

8. Consent

By using our apps, you consent to the collection and use of your information as outlined in this policy. This includes explicit consent for:

  • Camera and photo library access for uploading images
  • Microphone access for voice search functionalities
  • Receiving notifications for app updates and announcements

9. Contact Us

For questions regarding this privacy policy, please contact us at

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