Opcito
Project overview
Opcito provides cloud-native product engineering, DevOps, and application modernization services. They focus on leveraging cutting-edge technologies like Kubernetes, microservices, and automation to help businesses with cloud integration, continuous deployment, and security. Opcito’s services are tailored for start-ups, software ISVs, and enterprises, offering solutions that ensure cost efficiency, reduced time to market, and compliance with industry standards. Their expertise spans cloud security, infrastructure optimization, and Kubernetes application development.
Problem Statement
The cloud automation platform was experiencing significant usability challenges, primarily due to its overly complex interface and lack of intuitive design. Users struggled to navigate the platform efficiently, leading to confusion and frustration. Key features were buried under multiple layers of navigation, making them difficult to access. Additionally, the platform was not optimized for accessibility, further alienating a diverse user base. These issues collectively resulted in a decline in user engagement, high bounce rates, and ultimately, a negative impact on customer retention and satisfaction.
Our Solution
We conducted detailed user research to identify navigation and usability pain points, leading to a comprehensive interface redesign. The layout was simplified, and accessibility was enhanced by following industry standards. Key features like a global search bar and tooltips were introduced to improve user experience. The iterative design process, informed by user feedback, resulted in increased user satisfaction, lower bounce rates, and higher platform engagement.
Scroll to know more.
